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Overview

The chief responsibility of the Property Coordinator is to provide administrative support to the property management and maintenance teams. Often a first point of contact, the Property Coordinator also provides customer service to customers, tenants, vendors, contractors, and community partners.

Key Position Accountabilities:

• Provide general office duties including mail distribution, screening and routing of telephone calls, responding to general inbox email inquiries and receiving guests, communicating with management and security, as needed.
• Ensure office space and equipment is properly maintained including office supply inventory.
• Develop office procedures/processes and establish and maintain all necessary records, files and reports as required for day-to-day property management, including, but not limited to, calendars, meeting agendas, and tenant, vendor and contractor files.
• Maintain and update property tenant manual.
• Conduct various accounting functions at the property level including invoice processing, new vendor setup, utility switchovers, and gift certificate processing.
• Implement and maintain information for corporate databases including, but not limited to, contracts, insurance documents and contact lists.
• Keep informed and up to date on all operations and marketing activities, events and special projects and provide support, as requested.
• Take regular property walks and provide follow-up items with onsite team members.
• Interface with tenants, vendors, contractors and cross-functional team members. Build an excellent rapport with tenants through frequent, in-person contact.
• Respond to requests for information from Corporate, tenants and management in a timely fashion; must be adept at prioritizing these tasks.
• Must be flexible and available to work occasional evenings and weekends, depending on scheduled events.