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Sun Life

Senior Data Analyst @ Sun Life

location icon Sun Life Waterloo North
Full Time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

You are passionate about technology and this digital era. You are an agent of change, looking forward to a meaningful and impactful role. You seek challenges, take risks, and live your life intensively. You work well with others; you listen but also speak your mind clearly. You see solutions instead of obstacles; you get inspired and try to inspire. You believe that change is possible, and you can make it happen.

About the role

The Technology and Transformation Strategy team is looking for a Senior Data Analyst with well-rounded experience building back-end data models and front-end business intelligence solutions (visualizations, data, and analytics).

To be successful in this role, you will have at least 5 years designing and building visually impactful dashboards that draw attention to important insights from data.  In this role, you will be using data from numerous DevOps and other tools used by application development teams to highlight important opportunities for improvement to speed, quality, security, and maturity.

The successful candidate will have strong technical and problem-solving skills and will show initiative, be accepting of responsibility and be accountable for results.

What will you do?

  • Bring your expert knowledge to propose and guide direction of visualization solutions.

  • Build back-end aggregation of data keyed by source code repository to allow for views by multiple dimensions and hierarchies such as applications composed of those repositories, teams that support the applications, business units, and business groups to which the teams belong.

  • Design appropriate and insightful visualizations that draw attention to important potential improvements and allow interaction by drilling into the areas where the problems can be addressed.

  • Collaborate on data engineering with the team that builds applications to extract data from the tools, to optimize the data model for visualization.

  • With an internal client-centered approach to UI, take end-user experience, value and utility, and quality seriously.  Feedback should drive evolution.

  • Be the custodian of BI solutions.  Respond to problems quickly.

  • Troubleshoot and resolve technical operational issues related to dashboards and data aggregation.

  • Review and analyze team objectives and goals through impact analysis to advocate for continuous improvement.

  • Stay current with trends in emerging technologies and how they could apply to Sun Life.

What will be good to have?

  • Excellent verbal and written communication skills

  • Ability to liaise with internal and external stakeholders and to adapt the approach when dealing with technical and non-technical audiences.

  • Ability to work both independently and as part of a strong, collaborative multi-site team.

  • Excellent organization, planning and time management skills.

  • Self-directed and proactive; thinking beyond the immediate problem with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner.

  • Possess an inherent passion for continuous improvement and innovation.

  • Customer and results focused.

  • Flexible and adaptable with the ability to align to changing priorities.

What you need to succeed?

  • University Degree in a related field

  • 5+ years of working with visualization tools like Tableau and Grafana

  • Expert skills with crafting complex queries in SQL for relational databases like PostgreSQL or similar

  • Experience designing professional, visually appealing, and impactful dashboards, that reveal useful insights while being easy to use and understand.

  • Knowledge of combining data from multiple sources, such as, CSV files and databases.   Normalizing data for aggregated views and superior dashboard performance optimization with large volumes of data.


  • Strong Excel skills

  • Agile experience

  • Programming or scripting skills

  • Jira, Confluence, MS Teams experience

What’s in it for you?

  • As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

  • Competitive salary and bonus structure influenced by market range data.

  • Pension, stock, and savings programs to help build and enhance your future financial security.

  • An environment of continuous learning and improvement

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

76,000/76 000 - 125,000/125 000

Job Category:

Advanced Analytics

Posting End Date:

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