Unleash Your Potential in The Heart of Legal Excellence:
Step into the bustling corridors of Poulin | Willey Trial Lawyers, where every day promises a harmonious blend of challenge, growth, and fulfillment. We're in pursuit of an Office Manager who can wear many hats with flair - from setting the stage with a meticulously organized workspace to orchestrating a symphony of client experiences that resound with warmth and efficiency.
Imagine a role where you're the maestro of the office realm: under your watchful eye, supplies never run dry, the atmosphere buzzes with positivity, and every nook and corner whispers tales of order and diligence. At the same time, you're the linchpin in our client engagement story, ensuring that from the very first Hello to the final resolution, their journey with us is nothing short of legendary.
With us, office management isn't just a role; it's an art. It's about painting a canvas where strategy meets compassion, where every stroke is a step towards perfection, and where the final masterpiece reflects our ethos of being 'Everywhere for Everyone'.
If you've got the spirit to reinvent, the drive to take charge, and the heart to make every client feel like our only client, then you might just be the maestro we're searching for. Dive into a role that promises more than just a job title – it offers a narrative of passion, dedication, and innovation.
What You'll Do:
- Office Maintenance & Coordination: Make sure the office is in tip-top shape, with supplies always stocked, and a conducive working environment.
- Client Engagement: Regularly connect with our clients, ensuring they always feel prioritized and valued.
- Swift Introductions: Ensure our new clients are warmly welcomed and introduced to the firm within the first 24 hours.
- Prompt Responses: Handle client callbacks, providing them comprehensive updates about their cases.
- Accurate Disbursements: Manage client disbursements with efficiency and precision.
- Continuous Learning: Stay updated with the latest office management and CX trends and best practices, ensuring the firm's operational efficiency.
- Team Collaboration: Collaborate seamlessly with all departments, especially in areas of client communications and internal coordination.
What We're Looking For:
- Organizational Pro: You have a knack for multitasking and ensuring everything finds its place.
- Client-Centric Approach: At the core, you prioritize the client, making them feel valued at all times.
- Resilient Philosophy: Obstacles? They're just opportunities in disguise to you.
- Clear Communication: You possess the skill to convey information with clarity, aligning with the firm's values.
- Extreme Ownership: Responsibility is your middle name. You're accountable and always seeking ways to enhance processes.
- Dynamic Growth: You're not one to be complacent. Growth, both personal and professional, is in your DNA.
