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Lafrance Hospitality

Front Desk Supervisor - Residence Inn

location icon North Conway, New Hampshire, United States

Join us at the Residence Inn by Marriott North Conway, NH. We are excited to add a new leader to our hotel team.

We are currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Supervisor. The ideal candidate will be welcoming, efficient & professional.

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Responsibilities Include:

The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Residence Inn, and Lafrance Hospitality standards.

  • Works to achieve a friendly atmosphere for fellow associates and hotel guests
  • Displays exemplary performance as an example for the staff to emulate
  • Performs training and revenue management strategies with the staff
  • Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
  • Produces accurate financial reports on time
  • Ensures that policy and procedure are followed and administered consistently
  • Understands local health and safety codes
  • Is knowledgeable about all brand standards
  • Maintains a positive, cooperative work environment between personnel and management
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Publication date: 2023-11-22
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