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Paralegals and Legal Assistants from the NYS Division of Human Rights

Duties:

• Screening: Conducts introductory interrogations to ascertain whether an individual has the jurisdictional basis to file a complaint.
• Intake: Responds to walk-in, telephone, and/or written inquiries.
• Prepares evidence to be placed into files.
• Receives and collates mailed documentation.
• Verifies, tabs, and enters information into case files.
• Processes case-related mail/document gathering and other general office tasks (i.e. typing, scanning, photocopying, faxing, filing, answering telephones, stamps outgoing mail, and distributes incoming mail and greeting incoming complainants)
• Tailors requests and logs supplemental information from Complainants and Respondents
• Confirms Complainant and Respondent information.
• Directs mail once an investigation is started.
• Contacts parties to see if willing for conciliation.