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Lead IT Engineer

location icon (Remote) USA
people management
IT support
About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

The IT team is the backbone of Artera focusing on SaaS vendor management, device management, employee support, security operations, and office technology. We create a seamless and secure working environment, empowering our staff to innovate and develop AI models that are transforming cancer therapy.

As Artera’s Lead IT Engineer, you’ll balance hands-on technical delivery ensuring that our internal infrastructure supports our mission, with managing an IT team. You’ll be the go-to expert for all IT-related support and services, enabling our team to work efficiently and securely.

Essential Responsibilities:
  • Ensure that Arterans are able to do their jobs in a secure and well supported environment. 
  • Own and plan the long-term IT roadmap, setting performance goals, quarterly milestones, and representing IT to the leadership team.
  • Manage the IT team, providing technical assistance to employees, solving problems, and optimizing Artera’s IT systems.
  • Manage Artera’s suite of SaaS vendors, negotiating their contracts, ensuring access is configured appropriately and ensuring they are integrated into our IMS.
  • Direct IT security operations with a focus on proactive risk management, implementing security practices and ensuring compliance with data protection regulations.
  • Partner with our compliance and platform engineering teams to ensure Artera’s systems are compliant, secure, and auditable.

  • Experience Requirements:
  • Minimum 10+ years of experience in IT support
  • 1+ years of experience of people management
  • Familiarity with Google Workspace, Rippling or Okta, and Slack
  • Experience with Apple devices and Apple Device Management (Jamf, Kandji, Mosyle)
  • Previous experience or exposure to SOC2 compliance frameworks

  • Success Criteria:
  • You are a self-starter; You proactively identify areas of improvement and implement enhancements without being asked and take ownership. 
  • You work well in a team environment and value collaboration.
  • Remain adaptable and prepared for changing circumstances.
  • Strive for continuous learning and self-improvement.
  • You are an excellent communicator. 

  • Here are few posts from our teammates, partners and customer voices to highlight the work we do:
  • How Artera AI test allowed Bruno to avoid hormone therapy
  • Startups are using AI to predict responses to Cancer Drugs
  • ArteraAI validates its Prognostic Model in Advanced Prostate Cancer 
  • An Introduction to ArteraAI’s Cloud Infrastructure 
  • Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
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    Publication date: 2024-04-04
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