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Business Analyst, Returns, ReCommerce & Sustainability

location icon US, WA, Bellevue
At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

The Disposition and Routing team oversees aggregate recovery levels across ReCommerce channels, routing systems and inventory disposition.

As Business Analyst, you will be responsible for evaluating drivers of total inventory recovery and margin for returned and damaged products. You will analyze the impacts of various routing and recovery decisions and create financial models to measure different scenarios. You will make recommendations to product and program owners based on these insights to influence results to increase recovery and reduce inventory waste.

Key job responsibilities
- Use analytics and data mining techniques to solve complex problems and drive business decisions.
- Create financial models to evaluate disposition and routing options.
- Establish KPIs to measure business results and create bridges for supply chain profitability results.
- Draw inferences and conclusions, and partner with BI team to create dashboards and visualizations of processed data, identify trends, anomalies.
- Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA
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Publication date: 2024-04-04
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